Our Services

Our main services include recruitment, qualitative research (including interviewing individuals, duos, trios and groups), and quantitative research (which includes pen and paper, online, CATI, CAPI, diary and postal studies). All our deliverables are available in a digital format e.g. MP3, DVD, PDF etc.

Other services include but are not limited to: translation, transcription, analysis, data entry and report writing.

In addition, we are now working on innovative online qualitative techniques which ensure those hard to reach respondent types are available for research.

deFacto Research has particular interest in market access/payer studies, Key Opinion Leaders (KOL’s) and sensitive patient studies.

Respondent Recruitment

We have gained a reputation through ensuring delivery of high-level respondents for all research projects and these include:

  • GP’s including GPwSI
  • Nurses including Practice, District and Specialist
  • Pharmacists including Hospital and Retail
  • Specialists including SR and Consultants
  • Key Opinion Leaders
  • Patients (covering a wide range of conditions)
  • Payers

All our respondents are thoroughly screened to ensure the correct respondent is included in the research.

Qualitative Services

Our qualitative services offered include:

  • Telephone Interviews
  • Face-to-face depth interviews
  • Focus Groups including Duos and Trios
  • Adapted Ethnographic Studies
  • Organisation of central locations

We pride ourselves in our attention to detail. deFacto Research can provide moderators for your research needs or alternatively we can arrange the interviews for our clients to moderate.

Quantitative Services

Our quantitative services offered include:

  • Face-to-Face
  • Online including phone to web recruitment
  • CATI
  • Diary Studies and Patient Record Forms


Fieldwork Capabilities

The project managers work with a team of highly experienced freelance interviewers who provide moderation nationally throughout the UK and selected partners internationally that have extensive knowledge on all methodologies and qualitative techniques.

Project Management

Whether international or domestic fieldwork, deFacto can cover all your project management needs from execution of costs through to delivery of data. Our Project Managers will advise and guide you on logistical matters and expected deliverables. We have a solution-orientated outlook to any problems/challenges which may arise during the project and work closely to ensure the research objectives are achieved.

We have an experienced network of fieldwork partners across the globe who specialise in medical market research. This enables you to have access to the specialist knowledge of the local markets from one point of contact.

Our partners are all specialists in healthcare. Their many year’s experience ensures you receive the highest quality and advice of the local healthcare markets. Regular updates are provided and we are in the process of developing an online update tool so you have the information available at all times.

deFacto Research Limited is a company registered in England and Wales with company number 06989130